Service Insights

Service Insights on Meal Connect

Service Insights on Meal Connect (or, Service Insights) is a no-cost guest intake platform and database designed by Feeding America and its network of Food Banks and their partner agencies. Collecting consistent administrative data in real-time from the people we serve enables us to have a more complete, accurate, and up-to-date understanding of who we are serving. It is the most extensive dataset about people seeking charitable food assistance, providing local, state, regional, and national insights. Over time, these insights will help us understand how to better serve and meet the needs of our neighbors.

Core Features:

  • Track food assistance and other services provided to guests
  • Compliant with USDA regulations (updated automatically by FA)
  • Access to dashboards to visualize aggregate data collected by your agency
  • Manage your agency’s users and events
  • Use live during distributions or enter data after service events
  • Regular feature enhancements developed by Feeding America

Apply to Service Insights

Have questions about Service Insights?

Partner Services Representatives

Mikayla Higginbotham

Director of Partner Services

918-936-4514

mhigginbotham@ okfoodbank.org

Cody Villanueva

Partner Services Manager

918-936-4589

cvillanueva@
okfoodbank.org

Aijan Taylor

Partner Services Coordinator 

918-936-4572

ataylor@
okfoodbank.org

Kristi Willis

Partner Services Coordinator

918-936-4561

kwillis@okfoodbank.org

Customer Support Team

Robin Wheeler

Customer Support Manager 

918-936-4533

fbephelpdesk@okfoodbank.org 

Kristy Telford

Customer Support Lead

918-936-4582

fbeohelpdesk@okfoodbank.org 

Whitney Ford

Customer Support Coordinator- Agency Check-in

918-936-4593

wford@okfoodbank.org 

 

Raul Lopez Severiano

Customer Support Coordinator – Front Desk

918-936-4507

rseveriano@okfoodbank.org 

Service Insights Application

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